APPOINTMENTS ON THE DAY
We provide urgent appointments for any patient who feels their medical condition requires urgent attention on the same day. To request an emergency appointment please telephone the surgery as soon as possible. The telephone lines are open between 8.30 and 9.30am specifically for requests to be seen that morning. For a same day evening emergency appointment the best time to call is between 2.30 and 3.00pm. Please bear in mind that the evening surgery is a "sit and wait" surgery and there may be a very long wait to be seen if there are a lot of patients. Appointment times can be given for the morning emergency surgery.
Please use this service appropriately and not just for convenience.
EXTENDED HOURS
Additional consultations are now available between 7.00 to 8.00am on Monday, Thursday and Friday and 8.00 to 11.15am on Saturday. These appointments must be pre-booked.
BOOKING APPOINTMENTS ON-LINE
It is possible for patients to register to be able to book appointments with all our doctors through the internet. Please ask at Reception for a registration form, which will give you a unique access code for your own personal use. Parents can register for this service to be able to book appointments for any child under the age of 16. Once a child reaches 16 this facility will be removed and the 16 year old will need to come to the Surgery to register to use the service themselves. Further information is available in the Surgery. Please use the following link to go to the Emis Access website www.emisaccess.co.uk/default.aspx
TEXT REMINDER SERVICE
We have introduced a tril text reminder service that will send a text message to all patients for whom we have a mobile telephone number, reminding them to keep their appointment, or cancel it if they no longer need it. Please let us have your mobile number if you would like to be included in this service.
CHOICE OF HOSPITAL
Every patient has the right to choose which hospital they would like to go to in the event that they require a referral for a specialist opinion. The doctor will discuss the choice of hospitals available and make the appropriate referral.
SWINE FLU VACCINATION PROGRAMME
Patients who have:
- chronic respiratory disease
- chronic heart disease
- chronic kidney disease
- chronic liver disease
- chronic neurological disease
- diabetes
- weakened immune system due to treatment or disease (immunocompromised
and
- pregnant women (any trimester)
- household contacts of immunocompromised patients
- front line health and social care staff
are still able to get the swine flu vaccine. Please contact the surgery or speak to a doctor/nurse on your next visit.
