Station Road Surgery

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

Welcome to Station Road Surgery. There has been a doctors' surgery on this site in Station Road for over fifty years.

Over the years we have grown to become a seven partner practice with a full team of practice nurses, reception and clerical staff. We hope that you will find our practice website interesting and useful and that it will help you make the best use of our services.

We hold a General Medical Services (GMS) Contract with Bromley PCT, Bassetts House, Broadwater Gardens, Farnborough, Kent, BR6 7UA. Details of this contract are available from the Practice Manager.

SURGERY HOURS

The surgery is open from 8.30 in the morning until 6.00 at night Monday to Friday and the telephone lines remain open during these times. Additional consultations 7.00 to 8.00am on Monday, Thursday and Friday and 8.00 to 11.15am on Saturday. These appointments must be pre-booked.

APPOINTMENTS ON THE DAY

We provide urgent appointments for any patient who feels their medical condition requires urgent attention on the same day. To request an emergency appointment please telephone the surgery as soon as possible. The telephone lines are open between 8.30 and 9.30am specifically for requests to be seen that morning. For a same day evening emergency appointment the best time to call is between 2.30 and 3.00pm. Please bear in mind that the evening surgery is a "sit and wait" surgery and there may be a very long wait to be seen if there are a lot of patients. Appointment times can be given for the morning emergency surgery.

Please use this service appropriately and not just for convenience.

EXTENDED HOURS

Additional consultations are now available between 7.00 to 8.00am on Monday, Thursday and Friday and 8.00 to 11.15am on Saturday. These appointments must be pre-booked.

BOOKING APPOINTMENTS ON-LINE

It is possible for patients to register to be able to book appointments with all our doctors through the internet. Please ask at Reception for a registration form, which will give you a unique access code for your own personal use. Parents can register for this service to be able to book appointments for any child under the age of 16. Once a child reaches 16 this facility will be removed and the 16 year old will need to come to the Surgery to register to use the service themselves. Further information is available in the Surgery. Please use the following link to go to the Emis Access website www.emisaccess.co.uk/default.aspx

TEXT REMINDER SERVICE

We have introduced a tril text reminder service that will send a text message to all patients for whom we have a mobile telephone number, reminding them to keep their appointment, or cancel it if they no longer need it. Please let us have your mobile number if you would like to be included in this service.

CHOICE OF HOSPITAL

Every patient has the right to choose which hospital they would like to go to in the event that they require a referral for a specialist opinion. The doctor will discuss the choice of hospitals available and make the appropriate referral.

SWINE FLU VACCINATION PROGRAMME

Patients who have:

chronic respiratory disease
chronic heart disease
chronic kidney disease
chronic liver disease
chronic neurological disease
diabetes
weakened immune system due to treatment or disease (immunocompromised

and

pregnant women (any trimester)
household contacts of immunocompromised patients
front line health and social care staff

are still able to get the swine flu vaccine. Please contact the surgery or speak to a doctor/nurse on your next visit.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.